| Return Policy |
Return PolicyCatapult PlansWe offer a 30-day satisfaction guaranty on our downloadable catapult plans. If you are unsatisfied with your plans for any reason, please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . In your email, please include your name, date of purchase, and the last four digits of your credit card. Please also include a brief explanation for why you are dissatisfied with your purchase. We will refund your purchase price promptly. We do not offer returns after 30 days from your purchase, however we are happy to re-send instructions at any point in time if you lose your original files. Catapult KitsWe offer a 30-day satisfaction guaranty on our catapult kits. If you are unsatisfied with your kit for any reason, please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . In your email, please include your name, date of purchase, and the last four digits of your credit card. Please also include a brief explanation for why you are dissatisfied with your purchase. We will contact you to coordinate shipment of the kit back to us. We will refund your purchase price promptly. If your kit is defective in any way, we will pay for the cost of shipping. If your kit is not defective, we will cover 50% of the shipping fee. Assembled CatapultsWe offer a 30-day satisfaction guaranty on our assembled catapults. If you are unsatisfied with your catapult for any reason, please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . In your email, please include your name, date of purchase, and the last four digits of your credit card. Please also include a brief explanation for why you are dissatisfied with your purchase. We will contact you to coordinate shipment of the catapult back to us. We will refund your purchase price promptly. If your catapult is defective in any way, we will pay for the cost of shipping. If your catapult is not defective, we will cover 50% of the shipping fee. |